Update: Resolution Progress for Temporary Issue with Receiving External Emails

Dear Colleagues,

We want to update you on the progress made.

Our team has successfully restored the email services, and we were able to retrieve backlogged emails. We believe no emails were missed, but there were delays in their receipt.

We still need to implement some changes over the weekend during low traffic times to ensure minimal impact.

Once these changes are fully completed, we will notify you all.

We extend our sincere apologies for any inconvenience this situation may have caused. Your patience and understanding during this period are greatly appreciated. Please be assured that we are fully committed to restoring regular service as swiftly as possible.

Thank you for your continued support.