Update: Resolution Progress for Temporary Issue with Receiving External Emails

Dear Colleagues,

Earlier today, we informed you about a temporary issue we were experiencing with our email system, specifically affecting the receipt of some external emails. We want to update you on the progress made since then.

Our team, in collaboration with our vendor, has made significant strides towards resolving the current issue. However, we acknowledge that the resolution is not yet complete.

In light of this, we advise those anticipating critical communications from external sources to consider utilizing alternative communication methods, such as telephone calls or messaging platforms. This will ensure that vital information is received promptly and without interruption.

We extend our sincere apologies for any inconvenience this situation may have caused. Your patience and understanding during this period are greatly appreciated. Please be assured that we are fully committed to restoring regular service as swiftly as possible.

Thank you for your continued support.